At Merridian Research Co., we are committed to providing a professional and reliable experience for our research customers. Due to the nature of laboratory research materials and the importance of maintaining product integrity, all sales are considered final, subject to the exceptions outlined below and applicable law.

Final Sale Policy

We do not accept returns or exchanges for change of mind, incorrect customer selections, or products that are no longer needed.

Once an order has been shipped, products cannot be returned for resale due to potential changes in storage conditions, handling, or product integrity.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect product, or is missing an item, please contact Merridian Research Co. within 7 calendar days of delivery.

To help us resolve your concern, please provide:

• Your order number

• A description of the issue

• Clear photographs of the product and packaging, when applicable

We will review the information provided and work toward an appropriate resolution.

Replacements & Refunds

For verified order errors, damaged products, or missing items, Merridian Research Co. may offer a replacement or refund, depending on the circumstances and product availability.

Customers will not be responsible for additional shipping charges when Merridian Research Co. is correcting a verified fulfillment error.

Order Issues & Support

For assistance with an order, please contact us:

Email: MerridianResearchCo@gmail.com

Telegram: @MerridianResearchCo

Please include your order number when contacting our support team.

Research Use Disclaimer

All products sold by Merridian Research Co. are intended strictly for laboratory research purposes only. Products are not intended for human or veterinary use, consumption, or administration.

This policy does not limit any rights or remedies available under applicable law.