Merridian Research Co. ("Merridian," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, contact us, or place an order.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Contact Information: Name, email address, phone number, and shipping or billing address.

• Order Information: Products ordered, purchase amounts, order history, and shipping details.

• Communications: Information submitted through contact forms, email, or customer support inquiries.

• Website Usage Information: Technical information such as IP address, browser type, device information, and cookies collected through website services.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders.

• Communicate about purchases, shipping, and customer support.

• Respond to product inquiries and documentation requests.

• Maintain and improve our website.

• Detect fraudulent activity and protect our business.

• Comply with applicable legal obligations.

3. Sharing of Information

We do not sell customer personal information for monetary compensation.

We may share information with service providers when necessary to operate our business, including website hosting providers, approved payment processors, shipping carriers, and other service providers assisting with order fulfillment and customer support.

We may also disclose information when required by law or to protect our legal rights.

4. Payment Information

Payments, when enabled, may be processed through third-party payment service providers. Payment information is handled according to the applicable provider's privacy and security practices.

Merridian Research Co. does not intend to directly store complete payment card information on its website.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functionality, improve user experience, and understand website activity.

Visitors may be able to manage certain cookie preferences through their browser settings or available website privacy controls.

6. Data Security and Retention

We take reasonable steps to protect personal information and retain it only as needed for legitimate business purposes, recordkeeping, and applicable legal requirements.

No method of electronic storage or transmission can be guaranteed completely secure.

7. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or use services operated by other companies. Their handling of personal information is governed by their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable requirements. Updates will be posted on this page with a revised effective date.

10. Contact Information

For privacy questions or requests, please contact:

Merridian Research Co.

Email: MerridianResearchCo@gmail.com

Research Use Notice

All Merridian Research Co. products are intended strictly for laboratory research purposes only and are not intended for human or veterinary use.